What is Bisa ?

Bisa means “ask” in the Ghanaian Twi language. It is a mobile application that allows users with an Android ,iphone or Windows phone to directly interact with medical practitioners without being physically present at the hospital. This is an advantage to people who need medical care and advice but are not able to visit the hospital for various reasons like poverty , long queues at the hospital , the fear of stigmatization, especially for people who have symptoms of Sexually Transmitted Diseases (STDs) makes them embarrassed to seek the needed treatment. As a result of these reasons and others, there is a gap in the healthcare system where some people are not able to easily seek medical help when needed. However, healthcare is a basic amenity which everyone should be able to access and Bisa seeks to address this disparity in access to healthcare.

Bisa was birthed out of the desire to help tackle these healthcare challenges using modern technology. This app does not only address the problems of getting medical attention from qualified doctors but it also helps in the prevention and spread of disease by providing up-to-date information on the epidemiology and pathogenesis of common diseases and how to control spread of diseases during outbreaks.

This app does not only address the problems of getting medical attention from qualified doctors but it also helps in the prevention and spread of disease by providing up-to-date information on the epidemiology and pathogenesis of common diseases and how to control spread of diseases during outbreaks.

Our focus

Bisa’s core focus is the development of a technologically driven  approach to the delivery of  public health services to communities with limited access to medical assistance. Currently this work centers on telemedicine with mobile applications.  

Our impact and usage

Bisa does not take away the need to visit the hospital but acts as a temporary measure to easily seek medical help and advice when needed from our qualified doctors anonymously and free of charge by typing in a question, sending a picture of an abnormality or sending a voice note about your problems.

Bisa has been downloaded over  16,000 times and our doctors have answered over 21,000 medical queries, with an average response rate of 24 hours. There is no limit to the expertise of our doctors, with queries ranging from health myths to serious challenges such as  respiratory, cardiovascular, digestive and psychological health problems.